Cloud licenses are purchased in 1, 6 or 12 months, for each unique user name used to login. The latest prices can be found on our Prices page /purchaseonline.php. If you are connecting live to your cloud database via our desktop software a license is also needed for each PC that is connecting.
There are no longer higher prices for full admins, part admins, planners, remote users, and read only. To simplify pricing, every user is the same price and you choose the level of access you want them to have.
Each unallocated license is allocated to the first remote user or desktop PC that requests access. Once allocated it is not assigned to anybody else. The licenses are not just used for concurrent or floating users. When the user logs off their license is not made available for other users as its already been allocated so you need enough licenses to cover all your users. Batch licenses at discounted prices are available.
For example, if you have 5 remote users accessing your database using a web browser, and 2 office staff connecting using our desktop software then 7 cloud licenses would be required.
You can reset the allocated licenses on your account and free all licenses to remove any names that no longer use the service. As an Administrator of your account, using a browser, login to your cloud account and choose the Account Settings page, View Allocation and press Reset.